Contact information
Aala India is a trading name of Britbunch Limited. However you reach us, the same small team answers.
How to reach us
- Email: sales@britbunch.co.uk — best for anything about an order, a return or a question before you buy.
- WhatsApp: +44 7438 535901 — message us and we will reply in the same chat.
Please include your order number if you have one. It saves us asking.
Company details
- Registered company name: Britbunch Limited, a private company limited by shares
- Registered in England and Wales, company number 16266306
- VAT registration number: GB496562638
Registered office
Britbunch Limited
56 Brook Road
Northfleet
Gravesend
DA11 8RG
United Kingdom
This is our registered address and the address for any formal or legal notice. It is not where returns go.
Where to send returns
Britbunch Limited (Aala India)
Phoenix Self Store
Denton Wharf
Mark Lane
Gravesend
Kent DA12 2PL
United Kingdom
Please tell us before you send anything back, so we know to expect it and can email you a returns label. Our Refund policy explains how returns and refunds work.
If something has gone wrong
Email us first and give us the chance to put it right. If we cannot resolve a complaint between us, you can contact your local Citizens Advice consumer service. For anything about your personal data, our Privacy policy sets out your rights and your right to complain to the Information Commissioner's Office.